Privacy Policy
🛡️ Your privacy and data security are our top priorities.
About This Policy
At White Pebbles Property Management, we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and disclose information in line with the Australian Privacy Principles (APPs) and GDPR.
1Who We Are
White Pebbles Property Management (“we,” “our,” or “us”) is a property management company based in Brisbane, Australia. We manage short-term and long-term rental properties, provide property maintenance, and operate an online store for home and guest essentials.
- Company: White Pebbles Realty Pty Ltd
- ABN: 85672525781
- Address: Suite 8, Level 4, 79 Boundary Street, West End QLD 4101
- 📧 Email: admin@whitepebbles.com.au
2Information We Collect
We may collect personal information when you:
- Make a booking or enquiry through our website or Airbnb listings
- Register as a landlord or partner
- Purchase items through our E-Shop
- Subscribe to our mailing list or attend an event
- Communicate with our staff or contractors
- Information may include: name, email, phone number, postal address, payment and billing details (processed securely through third-party gateways), property and booking preferences, and communication history.
3How We Use Your Information
We use your information to:
- Process bookings, payments, and refunds
- Communicate with guests, landlords, and partners
- Deliver property management and cleaning services
- Improve our website, listings, and customer experience
- Comply with Australian taxation and consumer protection laws
- We will never sell your personal information to third parties. We only share data with trusted partners such as payment processors, booking platforms, or service providers when necessary to perform our services.
4Data Storage and Security
Your information is stored securely on Australian or trusted international servers.
- Use of password protection and encryption
- Access control and limited data handling
- Secure server environments and regular security audits
- Preventing unauthorised access or misuse through encryption and restricted access
6Your Rights
You may request access, correction, or deletion of your personal data at any time by contacting us at admin@whitepebbles.com.au.
- Access, update, or delete your personal information
- Withdraw consent to marketing communications
- Request a copy of your personal data
- If you believe your privacy has been breached, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au
7Changes to This Policy
We may update this policy occasionally. All updates will be published on this page with the revision date.
- Last updated: October 2025
This policy complies with the Australian Privacy Principles (APPs) and the GDPR.