Terms & Conditions

Please review these terms carefully before using our services.

Last Updated: October 2025

1Acceptance of Terms

By accessing or using our website, booking our accommodation, purchasing from our E-Shop, or engaging our property management services, you agree to these Terms and Conditions.

2Services

We provide the following services:

Property management for short-term and long-term rentals
Cleaning and maintenance services
E-Shop products and supplies
Partnership and investment opportunities

We reserve the right to modify, suspend, or discontinue any service without prior notice.

3Bookings and Cancellations

All bookings made through our website or third-party platforms (Airbnb, Booking.com, etc.) are subject to their respective booking policies and fees. Guests are responsible for following house rules, respecting property conditions, and leaving the property in good order.

4E-Shop Orders

Prices are listed in AUD (Australian Dollars) and include GST unless stated otherwise.
Shipping costs, delivery times, and return policies are shown at checkout.
We reserve the right to cancel orders due to stock unavailability or pricing errors.

5Landlord & Partner Agreements

Landlords and partners engaging with White Pebbles must sign a formal management or service agreement outlining specific terms, fees, and responsibilities. These override general website terms where applicable.

6Liability

While we strive to provide reliable and professional services, we are not liable for:

Damages caused by third-party contractors or platform outages
Losses due to guest misconduct, accidents, or unforeseeable events
Errors or interruptions on our website or booking platforms

Our liability under Australian Consumer Law is limited to re-supply of the affected service or refund of the relevant amount.

7Intellectual Property

All content on this website (logo, text, images, designs, and software) is owned by or licensed to White Pebbles Realty Pty Ltd. You may not reproduce or reuse this content without written permission.

8Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes will be handled by the courts of Queensland.

9Contact

For questions about these Terms or our Privacy Policy, contact us at:

White Pebbles Realty Pty Ltd
Suite 8, Level 4, 79 Boundary Street, West End QLD 4101
📧 admin@whitepebbles.com.au